PLEASE NOTE: BELOW IS A TEMPORARY FIX.  IF YOU HAVE THE ISSUE, PLEASE SUBMIT A TICKET.  WE NEED TO RUN A SOFTWARE PATCH TO FULLY RESOLVE THE PROBLEM (updated 9/8/16 3:13PM)


If you are unable to select any tools within Note (EasiNote), you will need to change the Mode.

  1. Open Note (formally known as EasiNote).
  2. Right click the Windows Taskbar, click Settings.
  3. Turn on "Automatically hide the Taskbar in desktop mode."
  4. Click back to the Note software.
  5. Press the "Menu" button, click "Mode" and select "Preparation"
  6. Move your mouse point to the bottom of the screen to activate the hidden Taskbar.
  7. Switch back to Settings and turn off "Automatically hide the Taskbar in desktop mode."
  8. The Note application's tools will no longer be hidden by the Windows Taskbar.

Please see the animation on the above process:
** Click the animation below to view full size.